We have a major problem, last night google failed to fetch our feed and all our products have been dropped from google shopping, we have tried to get it fetch again but everytime we have the following error;
Get file entry failed. (1 error)
Failed to obtain the file information. Please make sure that it's available.
When I click preview results in DotFeed it just gets stuck loading.
If I click Validate Endpoint it says: DotFeed is properly configured
I am desperate to sort this out any help greatly appreciated.