Disabled Mobile Template

[rochellefp]

I'm not using the Vortx plugin, the MobileDevices table is empty and the Mobile.IsEnabled appconfig is set to false. However the iPhone still displays the mobile skin. Is there a workaround to prevent the mobile skin from showing up on iPhone?

[Skriver]

Hey rochelle

What's your website? Will check it out on iPhone

[rochellefp]

The site is not live yet, so I can't give you the link unfortunately. Has anyone found a solution to this? We are going live tomorrow.

Thanks,
Rochelle

[AspDotNetStorefront Staff - Scott]

Have you tested this with a different phone? If that table's been completely cleared out, then there's no way an 'out of the box' install will switch to the mobile skin - it can't, there's nothing for it to match against to say "Yup, this is mobile." It's more likely that the iPhone's been cookied to use the mobile skin, and if check on another one you'll see the desktop.

Aside from that, it'd have to be either the table wasn't cleared out (maybe someone connected to the wrong DB) or there's been some kind of mod made that's causing that.

[Jordan]

I too am experiencing this behavior with the vb.net version 9.3.0.0 with the mobile.isenable set to false and the mobiledevice table cleared out.


iPad renders it properly, iPhone (Safari on ios6, multiple devices tested) renders the mobile theme.

[Jordan]

SOLVED

When the site was set to .Net 4.0, it rendered the mobile site on iPhone regardless of any and all settings to the contrary.

Setting it to .net 2.x solved this issue for me.


Jordan.

[PowerProducts]

We are a little concerned about this problem. We are not certain what has cause our problem, but a customer was allowed to check out using mobile checkout today. The problem is that he purchased using paypal and he bought an item with a deferred core(cores are charges for high ticket auto parts that require the original part be returned), anyways, we have disabled this in our website, but we assume the mobile version does not have our code to disable paypal. The problem that we cannot replicate what he did. We have a hand full of iphones in the office and i cant get it to go to mobile on any of them. I run andorid and also it runs the full site. We used to have vortx's mobile site enabled, but we shut it down about 6 months ago because it was not a very good site and would require a lot of work to get it to work properly.

So if anyone knows how to force a phone into mobile, i would really like to know.
Thanks!

[Jestar09]

This change allows the user to use the pinch zoom method to zoom out or in.

This has essentially resolved the issue although I'm still trying to find a better method for showing large amounts of data on a small screen.

[lori]

I am running aspdotnetstorefront2.0
Ive truncated the mobile devices table

SELECT * INTO dbo.MobileDeviceOld
FROM dbo.MobileDevice
TRUNCATE TABLE dbo.MobileDevice

Ive even deleted the mobile skin and it still renders on iphone how??
Has anyone got this bug sorted?

Going back to .net2.x isnt an option for me.

[lori]

Only way around replace mobile skin with actual normal template