Multi-Image micro images not showing

[tuffy]

Thanks for clarifying! It works now!!!! I'm so excited! I can't believe they didn't fix this in 9.3 especially since you gave them the code.. Lazy.

[cengen]

Great, glad to hear it.

When I ran support departments at companies, we hired and developed engineers to move on within the company, and provided feedback to improve the products.

Customer Service should be all over these forums, and pointing out to engineering/development freebies such as this.

Oh well, sometimes it seems the feedback only sinks in from the top.

There is always the next revision.

[danrawk]

Apparently they didn't fix this in 9.3.
I'm not seeing a difference in code between 9.2 and 9.3, but I don't understand what I'm supposed to be commenting out. This is the code I have in my EntityProductImgMgr.aspx.cs

// lets try and create the other multi images if using the large multi image manager
if (TheSize == "large")
{
     AppLogic.MakeOtherMultis(FN, ImageNumber, SafeColor, TempImage2, ContentType);
}
else if (AppLogic.AppConfigBool("MultiMakesMicros") && TheSize == "medium" && SafeColor == "")
{
     // lets create micro images if using the medium multi image manager
     // since the medium icons are what show on the product pages

     AppLogic.MakeMicroPic(FN, ImageNumber, TempImage2);
}

UPDATE: 10/23/12
i wrote in this space earlier saying i couldn't get the above to work. after some help from Erik in ASPDNSF support, we found this:

"Looks like the source of your issue was having: UseSKUForProductImades set to TRUE. You don't even have Product SKUs being set (only variant level), so this only had a detrimental affect."

so, if you make the above code change, make sure UseSKUForProductImages is set correctly, otherwise you will get a non-functioning behavior on your product thumb images. :>) hope that saves someone some trouble/support tickets

[danrawk]

just a follow up. aspdnsf has confirmed this bug in MS 9.2. i was told that it's been sent to the developers for fix in a future release.

[deselt]

Thanks for the Fix. We had same problem after upgrading from 9.2 tor 9.3.
Its shame they released it with bug.

[mjg]

Does anyone know if this was resolved in 9.3.1.0 or do we still need to merge this patch in manually?