receipt for different locale
Hello, right now my site is running with English and Chinese. I have translated the whole site already but how do i send out an order confirmation/receipt in Chinese when we have received an order from that locale? Thanks.
it should already be going out defaulted to the locale the customer was using when the order was created. Is that not happening?
e.g. we store the locale that the order was created in in the order table, so we default to that locale for convenience later (for receipts, etc)
If you want, what is the site url also? Always good to see now Chinese websites which are doing e-commerce
Hi, thanks for the answer but i'm still a bit confused with the logics. So when a customer places an order in the Chinese locale he/she can get the receipt email in Chinese instead of the default English one? Where can i set that? I only see the notification.receipt.xml so i'm not sure where i can set the Chinese one.
Our site is still a work in progress but the url is www.eternalsparkles.com
The Chinese locale is not done yet but you can see what we got so far by switching the dropbox at the bottom of the footer. thanks.
Nice looking site.
If the customer places an order in Chinese locale, the receipt locale should be in Chinese as well, that's correct.
There's an information there on the receipt that specifies the 'locale/currency' he/she's using. You could also try to check the master locale of the customer under Customer -> View/Manage Customers, and click the customer name to view 'Account and Contact Info' page.
thanks for the comment. sorry i'm still a bit lost. if i want to create a chinese version of the receipt where should i go about in doing that? do i need to create a new notification.receipt-cn.xml or something like that? thanks.
What version of the software are you using?
In more recent versions, as part of the translation you did into Chinese, the strings that are included in the receipt also should have been translated. Therefore, you do not have to create a new version of the receipt for the Chinese translation. The initial receipt email that is sent out will be automatically localized into Chinese for that customer.
If the store admin has to send it manually later, or the shipping/download emails - those are always going to be in the admin's locale.